Order FAQs

Please contact us as soon as possible if you need to change your order. If it has not yet been processed by our warehouse, we may be able to make changes, but we cannot guarantee this.  
Once an order has been processed or dispatched, we may be unable to amend it.

If you need to cancel an order, please contact us as soon as possible. If your order has not yet been processed or dispatched, we may be able to cancel it immediately.

If your order has already been dispatched, you may still be able to return it in accordance with our Returns Policy. Consumer cancellation rights and some exclusions apply. Please see our Returns Policy for full details.