OUR LATEST RESPONSE TO CORONAVIRUS (COVID-19)

Following Government advice, and for the safety of all our staff and the wider public, today, we have taken the decision to suspend all website and telephone orders.

As a business, we have continued to monitor the development of the Covid-19 situation, keeping the health and wellbeing of our customers, our team and our partners as our top priority. It is for this reason, we have taken the difficult but necessary decision to close our doors for a little while. The days, weeks and months ahead will be challenging and we are fully committed to supporting our team through this difficult time.

We hope you understand that accepting orders requires us to have a workforce active in our warehouse and this clearly increases the risk of spreading the COVID-19 virus. We will continue to monitor the situation and will re-open as soon as possible. 

In the meantime, please take care of your loved ones and your community.

Please note: That all orders placed on our website have now been processed and posted for delivery via DPD.

Delivery Service

• Royal Mail Standard Service (Up to 5 day)
• Courier Premium Service (Next Business Day)*
• Northern Ireland / Offshore UK
• Republic of Ireland
• Rest Of EU
• Tracking Your Order

*Please note that normal courier deliveries are made Monday-Friday and exclude weekends and bank holidays. Saturday and Sunday delivery is available as an option during checkout.

Our Delivery Promise

 

We aim to get your delivery to you as quickly and efficiently as possible. We use Royal Mail, Parcelforce and DPD for the majority of our consignments.

Place your order before 4pm and it will be dispatched to you the same day*. Orders received after 4pm on Friday including Saturday/Sunday will be dispatched the following Monday* (*subject to stock availability)

For courier delivery, if you provide your mobile phone number and email address, you will receive an estimated 1 hour delivery slot text message and email. You can update or change your delivery day by replying to the text message.

 

Royal Mail Standard Service 2-5 day

 

During initial stages of checkout you will only see delivery options available to you based on your delivery postcode and total weight of your order basket.

Royal Mail	Weight	Price
Standard 2-5 day delivery	0 - 750g	£3.99
Standard 2-5 day delivery	750g - 2.5kg	£4.99
Standard 2-5 day delivery	2.5kg - 3kg	£5.99
Standard 2-5 day delivery	3kg - 4kg	£7.99
Standard 2-5 day delivery	4kg - 5kg	£8.29
Standard 2-5 day delivery	5kg - 20kg*	£9.49

*Royal Mail parcels have a weight limit of 20kg

 

 

Courier Premium Service (Next Business Day)

 

Delivery by DPD	Price
Next Working Day Delivery (Mainland UK)	£6.89
Next Working Day Delivery (Mainland UK) order value £50+ excluding VAT	£ FREE
Next Working Day pre 12 Noon (Mainland UK)	£10.50
Saturday & Sunday* (Mainland UK) *Order before 4pm on Friday for this service	£14.99

FREE DELIVERY + NEXT BUSINESS DAY COURIER SERVICE
Orders over the value of £50.00 excluding VAT to Mainland UK qualify for free 24hr courier delivery service. More remote areas of the Scottish highlands will receive a 2 day service if next day courier is not available.

NEXT DAY COURIER SERVICE IS NOT AVAILABLE IN THE FOLLOWING POSTCODE AREAS:
AB31-56, BT, FK17-FK21, GY, HS, IM, IV, JE, KA27-28, KW, PA20-99, PH15-99, TR21-25, ZE.

These areas have a 2 day courier service.

Deliveries are 8.30am - 6.00pm and require a signature. If you provide a mobile number and email address you will receive an estimated one hour delivery slot for your delivery by email and SMS text message.

 

Northern Ireland / Offshore UK

 

During initial stages of checkout you will only see delivery options available to you based in your postcode and weight of delivery.

Delivery by Royal Mail	Weight	Price
Standard Service 2-5 day delivery	0 - 750g	£3.99
Standard Service  2-5 day delivery	750g - 2.5kg	£4.99
Standard Service  2-5 day delivery	2.5kg - 3kg	£5.99
Standard Service 2-5 day delivery	3kg - 4kg	£7.99
Standard Service 2-5 day delivery	4kg - 5kg	£8.29
Standard Service 2-5 day delivery	5kg - 20kg*	£9.49
Standard Service 2-5 day delivery Parcel Limit 20kg*
Premium 48-72hr delivery	0 - 30kg	£11.90
Premium 48-72hr delivery	30+kg	£14.99
Premium 48-72hr delivery Orders £250+ excluding VAT in value	£FREE	£FREE

*Royal Mail parcels have a weight limit of 20kg

This service includes the following postcode areas:
AB31-56, BT, FK17-FK21, GY, HS, IM, IV, JE, KA27-28, KW, PA20-99, PH15-99, TR21-25, ZE.

 

Republic of Ireland

 

48-72hr Delivery 0-30kg	£11.90
48-72hr Delivery 30kg+	£14.99
48-72hr Delivery Orders £250+  in Value	£FREE

1hr delivery slot SMS text messages and tracking emails are not available to customers in the Republic of Ireland - please call our Customer Care team to track your parcel if required.

 

 

Rest Of EU Delivery (Zone 1-4)

 

 

PLEASE NOTE: For all orders outside the UK we will only ship to the cardholders registered address.

All orders will be shipped using DPD tracked delivery method and can take from 2-5 working days to be delivered.

 

Country	Weight	Price
EU Zone 1:     Belgium    France     Germany      Luxembourg     Netherlands Delivery:         2 - 5 Working Days	0 - 30 kg 30 - 50 kg 50 - 70 kg     70 kg+	£10.99     £17.99     £24.99     £29.99
EU Zone 2:     Austria    Denmark Delivery:         2 - 5 Working Days	0 - 30 kg 30 - 50 kg 50 - 70 kg     70 kg+	£12.99 £21.99 £29.99 £36.99
EU Zone 3:     Czech Replublic    Italy    Slovakia    Spain Delivery:         2 - 5 Working Days	0 - 30 kg 30 - 50 kg 50 - 70 kg     70 kg+	£19.99 £27.99 £34.99 £40.99
EU Zone 4:     Estonia    Finland    Hungary    Poland     Portugal    Slovenia    Sweden Delivery:         2 - 5 Working Days	0 - 30 kg 30 - 50 kg 50 - 70 kg     70 kg+	£30.99 £38.99 £45.99 £51.99