Delivery FAQs
All Premium orders placed before 4pm Monday - Friday will be processed by our warehouse the same day. This excludes weekends, bank holidays and is subject to stock availability.
We will contact you if there are any issues with your order such as an out of stock item and offer you either a refund or suitable replacement item.
You will receive a tracking link for your parcel as soon as the courier scans the label.
We recommend downloading the MyDPD app to check on the status of your DPD parcels.
If you cannot track your parcel using the app, please contact us on 01698 84 25 28.
Premium delivery orders placed before 4 pm will be processed the same day. Please choose the appropriate delivery service for your location.
- Standard Services (pre 4 pm orders) are typically 2-5 days for Mainland UK delivery.
- Premium Next Day Services (pre 4 pm orders) are typically Next Business Day (Mon-Fri) for Mainland delivery.
- Premium 2-3 Day Services (pre 4 pm orders) are typically 2-3 days for Mainland delivery.
- Saturday services are available and will automatically be a selectable choice on Thursdays and Fridays (pre 4 pm). If you cannot see the Saturday service, it is either out of the available time frame (ie 4.10 pm) or not available as a service for your delivery area. If you have any questions, please get in touch on 01698 842528.
DPD Delivery - UK Mainland
DPD Standard Delivery will arrive with you in 2-5 Business Days. Deliveries for this service are Monday - Friday. Order before 4pm for same day dispatch.
- Orders Below £75 (ex VAT): £ 3.99
- Orders £75+ and Above (ex VAT): £ Free
DPD Premium Delivery will arrive with you the next business day. Deliveries for this service are Monday - Friday. Order before 4pm for same day dispatch.
- Orders Below £75 (ex VAT): £ 6.99
- Orders Between £75 - £125 (ex VAT): £ 1.99
- Orders £125+ and Above (ex VAT): £ Free
Next day service is not available for the following postcodes: AB31-56, BT, FK17-FK21, GY, HS, IM, IV, JE, KA27-28, KW, PA20-99, PH15-99, TR21-25, ZE.
Deliveries for this service are Monday - Friday. Order before 4pm for same day dispatch.
- Orders Between £75 - £125 (ex VAT): £ Free (2-3 day service)
- Orders £125+ and Above (ex VAT): £ Free (next day service)
Service is not available for the following postcodes: AB31-56, BT, FK17-FK21, GY, HS, IM, IV, JE, KA27-28, KW, PA20-99, PH15-99, TR21-25, ZE.
DPD Before 1pm deliveries will arrive with you the next business day. Deliveries for this service are Monday - Friday. Order before 4pm for same day dispatch.
- Orders Below £75.00 (ex VAT): £ 4.99 (up to 25kg)
- Orders £75+ and Above (ex VAT) - price depends on weight:
- £ 8.99 (25-49.99kg)
- £ 12.99 (50-74.99kg)
- £ 16.99 (75-99.99kg)
- £ 20.99 (100-124.99kg)
- £ 24.99 (125-149.99kg)
- £ 28.99 (150-174.99kg)
- £ 32.99 (175-199.99kg)
- £ 36.99 (200-224.99kg)
- £ 40.99 (225-249.99kg)
Next day service is not available for the following postcodes: AB31-56, BT, FK17-FK21, GY, HS, IM, IV, JE, KA27-28, KW, PA20-99, PH15-99, TR21-25, ZE.
DPD Saturday Deliveries will be made on Saturdays.
- Orders Below £75 (ex VAT): £ 9.99
- Orders £75+ and Above (ex VAT): £ 12.99
DPD Delivery - Ireland
DPD Delivery to Ireland should arrive with you in 2 Business Days. Please allow 2-3 day for delivery. All deliveries for this service are Monday - Friday.
- Orders Under 30kg: £ 14.49
- Orders Over 30kg: £ 29.99
Please note: There are some products we cannot ship to the Republic of Ireland due to Brexit restrictions.
Our Customer Care team will be in touch if there are any issues. However, if you wish to discuss this before ordering, please call 01698842528 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
DPD Delivery - Northern Ireland and UK Islands
DPD Standard Delivery will arrive with you in 2-5 Business Days. Deliveries for this service are Monday - Friday.
- Orders Below £40.00 (ex VAT): £ 4.99 (up to 30kg)
- Orders £40.01 - £250.00 (ex VAT): £ 11.90 (under 30kg)
- Orders £40.01 - £250.00 (ex VAT): £ 14.99 (over 30kg)
- Orders £250.00+ (ex VAT): £ Free
