We invite you to contact us if you have questions about the contents of this policy. You may contact us by mail at the following address:
1 South Caldeen Road
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply's to all UK national laws and requirements for user privacy.
We recognise and appreciate the importance of responsible use of personal information, therefore we do NOT sell personal information on to any third parties. When you complete an order with us, after a few days you will receive an e-mail from an external website called Trustpilot that we use to gather customer feedback on the service you have received from us. We use this information to improve the services we provide for all our customers. In order to send you the e-mail inviting you to evaluate us, Trustpilot requires that we provide them with your name, your e-mail address, and your unique order reference number so that you can be contacted and so that your review can be linked to a genuine order/experience. No other personal details are passed on to them. Unfortunately, at this time, we cannot differentiate between customers that would prefer not to be included in such review invitations and those that are happy to review us. However, no matter how often you buy from us you will not receive another review email within 180 days. If you have already added a review from us you will not be asked to add a review again in future.
Cookies are used for the following purposes:
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.
This website and its owners through their blog and/or social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses] (example: https://goo.gl/NwY5hn).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.