More customers are choosing plant-based alternatives to dairy milk, so cafés and coffee shops increasingly need to offer a good range of non-dairy options.
Plant-based milk has become a popular alternative to dairy milk, with customers choosing it for dietary, lifestyle, ethical and personal reasons.
In this article, we look at some of the reasons customers choose dairy-free milk alternatives and the options you can offer in your café, coffee shop or hospitality business.
Why choose plant-based milk?
Following a vegan diet is one of the reasons people choose non-dairy milk, but it is far from the only one.
Some customers are lactose intolerant and may experience digestive symptoms after consuming dairy products. Others may have a milk allergy, while some simply prefer the taste, texture or variety offered by plant-based alternatives.
Common reasons for choosing plant-based milk
- Lactose intolerance
- Milk allergies
- Vegan diets and lifestyles
- Personal dietary preferences
- Ethical or environmental considerations
- Preference for the taste or texture
Offering milk alternatives to your customers
Offering at least one alternative to dairy milk is now expected in many cafés and coffee shops, particularly for drinks such as lattes, cappuccinos and iced coffees.
Where soya was once the main option, customers can now choose from a much wider range including oat, almond, coconut and soya drinks.
Plant-based milk alternatives have developed considerably in recent years, with products designed specifically for use in coffee and other hot drinks.
Offering a choice allows customers to select the milk that best suits their diet and taste, while helping your business cater for a broader range of customers.
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